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Improve Member Engagement.

We Increase Member Longevity in the Fitness Industry.

We use behavioural analytics to maximise member engagement.

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Help your members stay motivated to reach their goals and remove the risks of churn.

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We'll be in touch soon!

My staff are hooked and we're seeing the highest retention we've had yet.

It's given me something that I can't get from any of the other systems I've tried.

- F45 Studio Owner

Retaining Members is more Difficult than Ever

Competition, commitment barriers, and economic uncertainty are just a few reasons why 92% of health * fitness studios have found retaining members has become more challenging in the last 12 months.

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Physical and digital competitors.

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Members have flexible expectations.

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Cost of living rises continuing.

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Give your members something new.

Help them build a fitness habit.

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Increase in Individual Engagement

300%

Improvement in Member Retention

15%

Boost in Class Attendance

20%

The Most Effective Way to Retain Members

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IDENTIFY THE ISSUES

We list the members that are showing signs of uncertainty, calculated from a number of different data points. Attendance, lifestyle, proximity, and and many others make up the DNA of a customer that might stay or leave.

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WITH THE RIGHT MESSAGING

Contacting them is one thing, but knowing how to keep them is another. We provide the discussion topics and proven ways to help your customers for the right behaviours for a long-term and successful membership.

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CONTACT CUSTOMERS AT RISK

Analysis is nothing without clear action items. Proactively engage with the right customers as they start to shift their behaviours. Form the right habits and speak with them early, before they consider other options.

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TO BUILD LIFETIME VALUE

It’s about showing up every day to make retaining members a habit. Our platform updates regularly, so you can stay 10 steps ahead of the game with customer changes and new insights to continuously make your gym best-in-class.

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Improve Member Engagement

Address:

124 City Road, London EC1V 2NX

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