Sales, Retention & Automations, Built In
The Scalr Platform

Your Whole Studio, In One View.

Every lead, trial, member and message, live in one system, with automations that run in the background and a dashboard that tells you exactly who needs you today.

25%
reduction in churn
15%
increase in conversion
Built On Top of bsport

Scalr plugs straight into your existing bsport account, no migration, no double entry. Here's what it adds:

  • A live feed of who's visiting today, expiring soon, or hitting a milestone
  • Lead and trial sales funnel in one place
  • Behavioural profiles for members, trials, and leads alike
  • Segment members, trials, and leads into automations that fire over SMS, WhatsApp, and email
  • Built-in surveys & email campaigns, no external tools needed
Dashboard

A live "today" feed of exactly who needs you, and when, the kind of list your front desk glances at once each morning and knows exactly what to do.

Visiting Today
4members booked
3 milestones
View all 4 →
Expiring Soon
57upcoming expirations
37 Trial 5 Class Pack 8 Upfront 7 Contract
View all 57 →
Milestones
35coming up in the next 7 days
View all 35 →
Full Member Journey

Leads & Trials. Every lead lands in one place, whether it's Meta ads, your website, or added manually, so you can tag and segment by what matters to you. Follow-up tasks, reminders, and real-time automations mean no lead goes quiet unnoticed. Trials are flagged by stage, so you know who's converting and who needs a push, with membership recommendations built from trial usage. Need everyone on a trial who hasn't booked a class yet? Instant list, no spreadsheet.

Leads i
Trial Journey Active Trialists Negotiations Leads
NameLead SourceSince CreationPhoneLast ContactedNotes
Eric HowellHIIT Summer Shred — IG Ad 9 days ago +44 7891 512455 21/08/2026
Kathy SanchezReformer Google 12 days ago +44 7891 512455 20/08/2026

Onboarding & Retention. The first 90 days build the habit, and Scalr tracks them automatically with check-ins at 30, 60, and 90 days, so you see who's settling in and who needs support, without chasing it by hand. Every active member gets a behavioural profile a click away, flagged the moment they hit churn risk, visit decline, or no-shows. Filtered lists, pulled or exported on demand, ready for targeted messaging.

Behavioural Changes i
Behavioural Changes 🔔 Member Details Class Pack Member Tracker
Churn Risk 0 All Declining 🔔 20 Visit Decline 🔔 5 Consistency Breaks 🔔 5 Cancellations 🔔 5 No-Shows 🔔 5 Gaining Momentum 🔔 5
Messaging & Automations

No one has to spot it first. Attach an automation once, and Scalr watches for it, a missed class, a lapsing streak, a quiet trial, then messages the right member the moment they actually need it, over SMS, WhatsApp, or email.

Member Lifecycle
One member's story, from first enquiry to loyal regular: meet Jess
Leads
3 automations running
→ Fills out a form, doesn't book within 24 hours. Scalr fires a follow-up before she goes cold.
Trials
5 automations running
→ On a trial, hasn't booked her first class. Scalr sends a nudge before it expires unused.
Onboarding
2 automations running
→ Skips her second class in week one. Scalr flags it before the habit breaks.
Retention
6 automations running
→ Visits drop from twice a week to once a month. Scalr flags her as at risk before she cancels.

Send email marketing, newsletters, and campaigns to targeted audiences, with no need for an external marketing tool. Use custom templates with your branding and links, sent from your own domain, with every reply landing straight in one inbox.

One Platform for Sales, Retention & Automations.

Scalr